Shipping policy
Delivery Area
Goods ordered from the elcro.eu online store are delivered within the territory of the Republic of Estonia. If necessary, delivery to other European Union countries can be arranged by agreement.
Delivery Methods
Goods are delivered to the buyer using the following methods:
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Parcel lockers (Omniva, DPD, SmartPOST);
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Courier service.
The exact selection of delivery methods is displayed during checkout.
Delivery Times
The standard delivery time is 1-3 business days from order confirmation.
If the product is a pre-order item or temporarily out of stock, the estimated delivery time is displayed in the product description or the buyer is informed separately.
Delivery Costs
Delivery costs are displayed during checkout and depend on the selected delivery method and destination.
Exceptions and Delays
Delivery times may be extended due to public holidays, campaigns, force majeure, or logistical delays. In such cases, the buyer will be informed as soon as possible.
Contact
For delivery-related questions, please contact us:
Email: info@elcro.eu